Frequently Asked Questions (FAQ)
How long does shipping take?
Most orders are processed within 5-15 business days. Delivery time typically ranges from 5-15 business days, depending on your location.
Can I return sale items?
Sale items are eligible for return unless marked as final sale. Please check the product description for return eligibility.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save shipping information, and view order history.
What if my package is lost or stolen?
If your package is marked as delivered but you haven’t received it, please contact us. We’ll work with the carrier to locate your package or help you with a replacement.
Can I change the color or size of an item after ordering?
Once an order is placed, we cannot guarantee changes. Contact our support team as soon as possible and we’ll do our best to assist.